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How to Refresh the Office Add-Ins

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Written by Kay Chen

If you don’t see the CoAuthor Add-In after being notified of your access, please follow the steps to refresh the Office Add-Ins to make it visible.

For MacBook:

  1. Open Word 2024: Launch Microsoft Word on your MacBook.

  2. Go to the Insert Tab: Click on the “Insert” tab in the menu bar.

  3. Access Add-Ins: Select “My Add-ins” from the Add-Ins group.

  4. Refresh Add-Ins: In the Office Add-ins dialog box, click the “Refresh” button to update the list of available add-ins.

For Windows:

  1. Open Word 2024: Start Microsoft Word on your Windows computer.

  2. Navigate to File Menu: Click on “File” in the top-left corner.

  3. Select Options: Choose “Options” from the menu.

  4. Manage Add-Ins: In the Word Options dialog, select “Add-Ins” from the left panel.

  5. Refresh Add-Ins: At the bottom of the window, in the “Manage” box, select “COM Add-ins” and click “Go.” In the COM Add-Ins dialog box, click “Refresh” to update the list.

These steps should help you refresh your add-ins and ensure they are up to date. If you encounter any issues, please email AI-Support@Certara.com.

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